Shipping Information

At Huat Gems Pte Ltd, we want to ensure that your shopping experience is as smooth and enjoyable as possible. That’s why we offer convenient and reliable shipping options to suit your needs.

Free Shipping for Orders Above $80

Enjoy free shipping on all orders above $80. Treat yourself to our stunning collection of crystals and gemstones without worrying about additional shipping costs. It’s our way of saying thank you for choosing us as your preferred destination for exquisite gems.

Affordable Door-to-Door Delivery

For orders valued at $80 and less, we offer a budget-friendly door-to-door delivery service for only $3.90. This option ensures that your precious purchases reach your doorstep safely and securely, no matter the size of your order.

Estimated Delivery Duration

We understand the excitement of receiving your precious gems, and we strive to process and ship your orders as quickly as possible. Our estimated delivery duration is 3-7 working days from the date of your order. However, please note that delivery times may vary based on the courier company’s schedule and any unforeseen circumstances that may arise.

Tracking Your Order

Once your order is processed and shipped, we will provide you with a tracking number via email. This way, you can stay informed about the whereabouts of your package and know exactly when to expect its arrival.

Delivery Partners

We have partnered with reputable courier companies to ensure that your gems are delivered safely and on time. Our delivery partners share our commitment to customer satisfaction and are dedicated to providing a reliable and efficient service.

International Shipping

For our international customers, we offer international shipping options to various destinations. Please note that shipping fees and delivery times may vary depending on your location. Please reach out to us for more information.

Order Processing Time

We aim to process all orders promptly within 3 working days.

Delivery Restrictions

While we strive to deliver to as many locations as possible, some areas may have delivery restrictions. If you are uncertain about the delivery to your location, kindly reach out to our customer support team, and we will be happy to assist you.

Have Questions?

If you have any questions or require further assistance regarding our shipping options, delivery times, or anything else related to your order, please don’t hesitate to contact our friendly customer support team at [email protected].

We are here to help and ensure that your shopping experience with Huat Gems Pte Ltd is a delightful one.